Privacy Policy

When you contact us, request a consultation or book an appointment, we may collect your name, telephone number, email address and any details you choose to share about the treatment you are interested in. If you message us through social media, we receive the information you send there.

We use your information to:

• respond to your enquiries and arrange appointments;
• provide a treatment tailored to your needs and keep relevant consultation records;
• send appointment reminders and important updates;
• improve our services and, only where you have agreed, share occasional news and offers.

We process your information to take steps at your request before providing a service, to perform our services, and on the basis of your consent for any marketing communications. You may withdraw consent at any time.

We never sell your personal information. When you submit an enquiry, it is delivered to our salon inbox through a reputable form-delivery provider, used only to transport your message to us. We do not run advertising or analytics trackers on this site, and we share your details only where necessary to respond to you or to meet a legal obligation.

We keep enquiry details only as long as we need them to handle your request — typically up to 12 months — unless you become a client, in which case we retain relevant records for as long as we provide services to you or as the law requires. After that, your data is securely deleted. You can ask us to delete your enquiry at any time.

This website is served over an encrypted (HTTPS) connection and hardened using current security best practices. We collect only the information we need, never take payment details through the website, and do not store your enquiry in a public database.

You have the right to access, correct or request deletion of your personal information, to object to or restrict its use, and to lodge a complaint with the Information Commissioner's Office. To exercise any of these rights, please contact us using the details below.

For any privacy question, email empirebeautysalon2019@gmail.com or call 07448 259849. You can also write to us at 21 Henley Balcony, Balcony Parade, Corby, Northamptonshire NN17 1NL.